Terms of service

Nuru Organics Co. Terms of Service

Overview

This website is operated by Nuru Organics Co.

Throughout the website, the terms “we”, “us” and “our” refer to Nuru Organics Co.

By accessing our website or purchasing products from us, you agree to these Terms of Service and any policies referenced on our website.

Online Store

You may not use our products, website, or services for any unlawful purpose.

You agree to provide accurate and complete information when placing an order.

We reserve the right to refuse or cancel an order where reasonably necessary, including where fraud is suspected, an obvious pricing error has occurred, a product is unavailable, or the transaction cannot lawfully be completed.

Where payment has already been made for an order that we cancel, an appropriate refund will be issued.

Products

We make reasonable efforts to display our products accurately.

Because our products may contain naturally derived ingredients, variations in colour, texture, appearance or consistency may occur between batches.

Such natural variation does not necessarily indicate that a product is defective.

Product photographs are provided for illustrative purposes, and colours may also appear slightly different depending on the customer's device or screen.

Skincare Information

Product descriptions and information provided by Nuru Organics Co. are intended to provide general information about our products.

Individual experiences with skincare products may vary.

Customers should review ingredient information and follow the directions supplied with each product.

If you have known allergies, sensitivities, or concerns regarding whether a product is suitable for you, consider consulting an appropriate healthcare professional before use.

Discontinue use if you experience an adverse reaction and seek appropriate medical advice where necessary.

Nothing on our website is intended to diagnose, treat, cure or prevent a medical condition.

Prices

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

We reserve the right to change product prices and promotions from time to time.

A price change will not affect an order that has already been accepted and paid for, except where permitted by applicable law.

Orders and Payment

Orders are subject to product availability and successful payment authorisation.

An order confirmation does not prevent us from correcting genuine errors or dealing with circumstances in which we cannot lawfully or reasonably fulfil an order.

Intellectual Property

The Nuru Organics Co. name, branding, product photography, website content, graphics and other original materials belonging to Nuru Organics Co. may not be copied, reproduced or commercially used without permission, except as permitted by law.

Third-Party Services

Our website may use third-party providers for services including payment processing, delivery and website functionality.

Your use of certain third-party services may also be subject to their respective terms and privacy practices.

Returns and Refunds

Returns, cancellations and refunds are governed by our Return & Refund Policy and applicable South African consumer law.

Privacy

Personal information collected through our store is handled in accordance with our Privacy Policy and applicable privacy legislation.

Changes to These Terms

We may update these Terms of Service from time to time. The version published on our website will apply from its stated effective date, subject to applicable law.